Initial Setup
Front desk staff are assigned a cash drawer of $200.00 upon review of the Cash Drawer Policy at onboarding. Once this form is signed and a PIN is assigned, the Finance Team will provide you with a cash drawer and your PIN.
PSI Cash Drawer Policy and Acknowledgement Form
Closing the Cash Drawer/ End of Day Cash Policy
At the end of each shift, employees are required to print a closing report and place the printed report with the cash collected in the cash bag. The cash bag must then be dropped in the safe.
Step 1 - Enter Cash Drawer Contents
- In EPIC, open Cash Drawer. The beginning Balance should be $200.00
- Separate cash into 100's, 50's, 20's, 10's, 5's 1's.
- Count the total of cash and coinage of each value and enter into respective boxes
- The "Other" box is dedicated to credit card and check payments
- In the source, enter "2" for check or "3" for credit cards, and enter the total amounts for the day.
Step 2 - Match Drawer Contents to Posted Payments
- This will list all payments posted for the day. Click the "Select All" button to match all posted payments to drawer contexts.
- IF CASH DRAWER is not balanced, you MUST report to the Finance Team before you leave or no later than Noon the following work day.
Step 3 - Record Closing Information
- This lists any difference between payments and drawer contents. The difference should read $200.00.
- Positive Value --> A payment was not posted. Negative Value --> A payment was posted but funds were not collected.
- If there is a discrepancy, have a second member of the front desk staff count the contents of the drawer to check for any miscounts.
- If, after the second check the drawer is not balanced, escalate to the Finance Team for further instructions.
- To print the closing report, click Save, then close the drawer.
- The "Net Cash Total" listed on the printout will show the amount of cash needing to be turned into the envelope.
Requesting Change
If change is needed for your larger denomination bills ($20s, $50s, and $100s), submit a ticket via the Cash Drawer Change Bag Request Form. A change bag(s) will be delivered to your location within 5 business days. Once delivered to your location, the Finance Team will notify you via Qliq.
- Sacramento: Change bags are delivered to the Front Desk Supervisor's office.
- Elk Grove: Change bags are delivered to the on-site manager's office.
- Folsom: Change bags are delivered to the front desk. Please check in with the designated front desk staff for your cash exchange.
- Rocklin: Change bags are delivered to the front desk. Please check in with the designated front desk staff for your cash exchange.
- Vacaville: Change bags are delivered to the front desk. Please check in with the designated front desk staff for your cash exchange.
For any other questions or concerns, please check-in with the Front Desk Supervisor.
PSI Cash Drawer Policy and Acknowledgement Form < Form to sign off for Cash Drawer